We have always paid special attention to each customer's needs to fit the right shoe - it's what we do best! The Personal F.I.T. (Fit Intensive Training) Process helps us do just that.

Using our innovative Personal F.I.T. Process Fleet Feet team members guide runners and walkers through an extensive fitting process that ensures a proper fit. Below is a summary of the process each team member uses to make sure you are fitted into the best shoe for you. No appointment is necessary but please allow extra time when you come in to get fitted.

Step One: Welcome and Explanation of the Personal F.I.T. Process
Every process has a beginning point, fitting our customers begins with “hello” and an explanation of the Personal F.I.T. Process.

Step Two: Getting to Know You
We take time to ask questions about your current activity, such as how often you run, how far and if you have a goal in mind. We also discuss any existing or past injuries and talk about the footwear you currently use.

Step Three: Foot Measurement
It is important that we take both non-weight bearing (seated) and weight bearing (standing) measurements to determine the reaction of the foot. From these measurements we can determine foot type and the support system that is proper for you.

We are not doctors, but the F.I.T. process and our years of experience will help us fit you properly and determine any special needs.

Step Four: Gait Analysis
We'll bring out a neutral “test” shoe and observe as you run or walk. This will help us understand how you move and the biomechanics of your gait.

Step Five: Fitting and Recommendations
Based on our findings we will bring out the shoes that may work best for you. We will carefully inspect the fit and observe as you run or walk in each shoe. We will discuss the options, provide you with our recommendations and answer any questions.

Step Six: The Decision
Let's communicate! Please make your buying decision based on the fit, feel, and comfort level of the shoes you have tried.

Step Seven: Ready to Go
Now that you've made a decision, we'll talk about how to properly break in your new shoes, help with any other product needs you may have and make sure you're ready to get the best results!